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Technical & Pre-Sales Support

For pre-sales and technical support, e-mail: andyco@www.l-teng.com.cn.

(We are located in the Central Time Zone (CST) in the middle of the USA.)

Additional support resources

 

Ensure that you have the latest version (See our downloads page for downloading):
Instant Quote Professional V7.50, PC Reseller System V4.20. We're continuously enhancing our programs, adding new features and fixing old problems. It's possible that the problem that you're having has already been fixed. Here's how to tell if you're using the latest version of our software: Click the "help" item in the menu bar at the top of the screen. In the drop-down menu, click "about". You'll see the version of the software that you're using.

Register for user account, then Post a new support incident in our knowledge base section.
Search our knowledge base
Post a new topic or search topics on our www.l-teng.com.cn community message board.
Join us on Facebook!Post a question on our Facebook fanpage.
If you have trouble entering your new key, please use the right-click Copy/Paste functions, for each of the 3 key fields, to avoid typos. Also, the keys ARE case-sensitive ("ABC" is not the same as "abc"), and extra space at the end or incorrect case will cause the registration to fail.
While in our software, click Help, Contents and Index. Search for a keyword that might assist in answering your question.

Many times errors while starting the program can be solved by reinstalling from the full version installation file.

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